Phone Reading for Paul O’Mara

Cost

When I went onto Paul O’Mara’s website, there was no clear pricing, so I had to make a call to the reception team to find out the cost for paying by card. The cost for their 20 minute phone readings is reasonable at £30 but there are other options of a 30 and 40 minute reading too. The more minutes you buy, the cheaper you pay per minute, so that’s where the cost gets even more value for money.  

Ease of Purchase

When I called the credit card telephone number to find out the price, I was greeted by a very friendly receptionist called Sarah. I was pleasantly surprised by how professional and knowledgeable she sounded, and she couldn’t have been more helpful. Sarah was quick to answer my questions but also very informative as to how the service worked and which readers she would recommend.  She took my details to register me on the system and put me through to their secure payment system. It literally took a couple of minutes before she put me through for my reading. It was really easy and I felt I was buying from a trusted company as the process seemed safe and secure at all stages of booking. 

Quality of Reading

Sarah, the receptionist, seemed excited when she recommended Lady M (pin 4050) as my reader as the psychic is rarely available because she’s so popular! I had quite a good reason to call, as I had lost my keys to my car and had spent all weekend searching high and low throughout the house! Her website profile says she can help with lost objects, so I was hopeful she may be able to locate them. She was more than happy to help and immediately was able to see a clear picture of where they could be.  She also mentioned a few other recent events and gave some predictions on future outcomes which was really interesting and helpful! She picked up some work obligations coming up and was very clear in her advice for me.  She also picked up a love interest for a close friend, so all in all she was able to pick up so many different things in the time I had with her.  As a side note, the keys were where Lady M suggested – I’m pretty sure that I had already checked there but there they were! Plain as daylight! Overall, it was a very good and interesting reading, and I would definitely recommend Lady M as a fantastic reader.

Availability of Office and Readers

At the time of booking there were 4 readers logged on and 2 were available.  I was lucky that Lady M was one of the readers available – if she represents their reader team, then I would say they have a high standard.  When I called, I got straight through to the office too so there was no queuing or needing to call back. The website doesn’t show reader profiles unless they were logged on, so I couldn’t see how many readers Paul has, but I was pleased with the availability that we experienced. 

Variety of Other Services

There’s a good variety of services, to include – Pay by Phonebill, Pay by Card and Text a Psychic.  There’s also an Irish service and an Australian Service for telephone readings which I thought was good.  If you’re fairly new to psychic services and a little unsure if you want to try a reading, there are also lots of free online tarot reading options which I liked.  I couldn’t find any mention of Paul offering personal phone or face to face readings himself, and there weren’t any options offering services like webchat or email readings. I would recommend these options too as there are some customers who prefer to use more anonymous services, or who really don’t like being on the phone. 

Customer Service

No complaint on any of the team members that I spoke to when I called.  Sarah on reception was really helpful and informative – she made it clear in my short call with her what to do if we experienced any problems.  I had no problems, but would happily have called her back and feel confident that she would be just as efficient and caring in helping me with any customer service issues.

Website

The website looks great – it’s got a very modern, edgy look with some great imagery.  Navigation is easy and I was pleased to see lovely large reader photos to really make them stand out.  You don’t normally get such large images of the Psychics, so it really makes an impact when you’re looking for a reader. There’s also a great blog section that gets updated regularly with some interesting content. There are free online tarot featuring Paul’s personally designed tarot cards and also a shop where you can buy your own Paul O’Mara Tarot deck – very tempting! I liked how he’s got a few different things on offer. The only thing I struggled to find on the website was pricing.  The ‘Pay on Phonebill’ and ‘Text a Psychic’ pricing is there but I couldn’t find the prices for phoning up to pay by card.  There also doesn’t seem to be an option to book online, which is a shame as I think many people would use this.