Phone Reading for TheCircle

Cost

The cost was fairly standard in comparison to competitors, and what you would expect with the quality of the service they offer. We paid £19.80 for 20 minutes, but this was a new customer offer so was discounted.

Ease Of Purchase

We phoned the ‘Speak to an Agent’ option which put us through to a receptionist. They did pick up quickly and seemed friendly and helpful as they registered us on their system. She took our details and payment and put us through within a couple of minutes for our reading.

Quality Of Our Reading

We spoke to Maryrose – pin 2139 who was very welcoming and had a friendly, gentle approach. She explained how she works and asked us if we wanted to look at anything in particular or if it was a general reading. Maryrose uses the tarot cards as a tool with her readings and also worked with her spirit guides throughout. She picked up straightaway on something very prominent and gave some surprisingly detailed information on what was going on without us needing to say anything. We very much liked her professional approach and felt that she was a very experienced psychic. She was very open and had a gentle yet direct way of reading. She also gave more insight to upcoming situations she was picking up on which was very interesting. We felt empowered by her reading and would choose to speak to Maryrose again.

Availability Of Office & Readers

TheCircle are open 24 hours a day, 7 days a week. We felt they had a good and wide selection of readers to choose from, offering many different skills and subjects they could cover. The receptionist did mention how lucky we were to get a reading with Maryrose as she is usually incredibly busy.

Variety Of Other Services

The receptionist we spoke to mentioned that their Webchat readings are also very popular. From looking at the website, there’s a mix of some readers offering both Webchat and phone readings, and some offering one or the other. We also noticed on the website that there is a Premium Rate service and a Click2Call for their call back service. There is also a psychic text service, but we had to click around on the site to find it under ‘How it Works’.

Customer Service

Claire who we spoke to on reception, seemed confident and friendly from start to finish. We didn’t feel rushed and felt looked after, so the general customer care felt positive.

Website

The website is clear and concise. We liked how you can see the readers available as soon as you arrive on the site and there seems to be a good selection. There’s a very clear welcome offer for new customers of £2.90 for 10 minutes (29p per minute) which you have to register for. a bit basic but ‘does what is says on the tin’. All the information you need is there and fairly easy to find. There were 10 readers logged on at the time, with 6 in call and 4 available which clearly suggests it’s a popular site which is usually busy.